Aviso Legal

I. General Information

In compliance with the duty of information stipulated in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of 11 July, the following general information about this website is provided:

The ownership of this website, https://www.loanatravel.com, (hereinafter, the Website) belongs to: Euloge Kossouho, with NIF: , whose contact details are:

Address: Cotonou (Benin)
Contact telephone: +229 01 94 75 37 19
Contact email: info@loanatravel.com

II. General Terms and Conditions of Use

Purpose of the Terms: The Website

The purpose of these General Terms and Conditions of Use (hereinafter, Terms) is to regulate access to and use of the Website. For the purposes of these Terms, the Website shall be understood as: the external appearance of the screen interfaces, both static and dynamic, i.e. the navigation tree; and all the elements integrated into both the screen interfaces and the navigation tree (hereinafter, Content), as well as any online services or resources that may be offered to Users (hereinafter, Services).

Loana Travel reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website and the Content and Services that may be incorporated therein. The User acknowledges and accepts that Loana Travel may, at any time, interrupt, deactivate and/or cancel any of the elements integrated into the Website or access to them.

Access to the Website by the User is free of charge and, as a general rule, does not require any consideration from the User, except for the cost of connection via the telecommunications network provided by the access provider contracted by the User.

Use of the Content does not require prior subscription or registration.

The User

Accessing, browsing and using the Website confers the status of User, and implies full acceptance of all the provisions set forth in these Terms from the moment browsing begins, as well as any subsequent amendments, without prejudice to the application of the corresponding mandatory legal regulations where applicable. Given the importance of the above, the User is advised to read them each time they visit the Website.

The Website of Loana Travel provides a wide range of information, services and data. The User assumes responsibility for making proper use of the Website. This responsibility extends to:

Use of the information, Content and/or Services and data offered by Loana Travel in a manner not contrary to the provisions of these Terms, the Law, morality or public order, or in any other way that may infringe the rights of third parties or the operation of the Website itself.
The truthfulness and legality of the information provided by the User in the forms issued by Loana Travel to access certain Content or Services offered by the Website. In all cases, the User shall notify Loana Travel immediately of any event that enables the improper use of the information registered in such forms, such as, but not limited to, theft, loss or unauthorised access to identifiers and/or passwords, in order to proceed with their immediate cancellation.

Mere access to this Website does not imply any kind of commercial relationship between Loana Travel and the User.

The User declares to be of legal age and to have sufficient legal capacity to be bound by these Terms. Therefore, this Website is not intended for minors. Loana Travel disclaims any liability for failure to comply with this requirement.

The Website is primarily aimed at Users residing in Spain. Loana Travel does not guarantee that the Website complies with the legislation of other countries, whether in whole or in part. If the User resides or is domiciled elsewhere and decides to access and/or browse the Website, they will do so under their own responsibility. They must ensure that such access and browsing complies with the local legislation applicable to them, and Loana Travel accepts no liability that may arise from such access.

III. Website Access and Browsing: Exclusion of Warranties and Liability

Loana Travel does not guarantee the continuity, availability or usefulness of the Website, nor of the Content or Services. Loana Travel will make every effort to ensure the proper functioning of the Website. However, it does not assume responsibility or guarantee that access to this Website will be uninterrupted or error-free.

Nor does it accept responsibility or guarantee that the content or software accessible through this Website will be error-free or may not cause damage to the User’s computer system (software and hardware). In no event shall Loana Travel be liable for any loss, damage or harm of any kind arising from access to, browsing or use of the Website, including but not limited to those caused to computer systems or resulting from the introduction of viruses.

Loana Travel shall also not be held liable for any damage that may be caused to users by improper use of this Website. In particular, it shall not be liable in any way for falls, interruptions, faults or defects in telecommunications that may occur.

IV. Linking Policy

The User or third party who creates a hyperlink from another, different website to the Website of Loana Travel must be aware that:

The reproduction —in whole or in part— of any of the Content and/or Services of the Website is not permitted without the express authorisation of Loana Travel.
No false, inaccurate or incorrect statements about the Loana Travel Website or its Content and/or Services are permitted.
Except for the hyperlink itself, the website on which such hyperlink is established shall not contain any element protected as intellectual property under Spanish law, unless expressly authorised by Loana Travel.

The establishment of the hyperlink shall not imply the existence of any relationship between Loana Travel and the owner of the website from which it is made, nor the knowledge and acceptance by Loana Travel of the content, services and/or activities offered on said website, and vice versa.

V. Intellectual and Industrial Property

Loana Travel, either on its own behalf or as an assignee, is the holder of all intellectual and industrial property rights over the Website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software, text, trademarks or logos, colour combinations, structure and design, selection of materials used, and computer programmes necessary for its operation, access and use, etc.). These works are therefore protected as intellectual property under Spanish law, and both Spanish and EU legislation in this field, as well as international treaties on the subject signed by Spain, shall apply.

All rights reserved. Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, in any form or by any technical means, without the authorisation of Loana Travel, is expressly prohibited.

The User undertakes to respect the intellectual and industrial property rights of Loana Travel. They may view the elements of the Website and even print, copy and store them on the hard drive of their computer or on any other physical medium provided that it is solely for their personal use. However, the User may not remove, alter or tamper with any protection device or security system installed on the Website.

If the User or a third party believes that any of the Content on the Website constitutes a violation of intellectual property protection rights, they must notify Loana Travel immediately using the contact details provided in the GENERAL INFORMATION section of this Legal Notice and General Terms of Use.

VI. Legal Action, Applicable Legislation and Jurisdiction

Loana Travel reserves the right to bring any civil or criminal actions it deems necessary for the improper use of the Website and its Content, or for breach of these Terms.

The relationship between the User and Loana Travel shall be governed by the legislation in force and applicable in Spanish territory. Should any dispute arise regarding the interpretation and/or application of these Terms, the parties shall submit their conflicts to the ordinary jurisdiction, submitting to the competent judges and courts in accordance with the law.

Privacy Policy

I. Privacy Policy and Data Protection

In compliance with current legislation, Loana Travel (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organisational measures appropriate to the level of security required for the risk associated with the data collected.

Legislation incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data online. In particular, it complies with the following legislation:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
Royal Decree 1720/2007 of 21 December, approving the implementing regulations of Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller for the personal data collected on Loana Travel is: Euloge Kossouho, with NIF: (hereinafter, the Data Controller). Contact details:

Address: Cotonou (Benin)
Phone: +229 01 94 75 37 19
Email: info@loanatravel.com

Registration of personal data

In compliance with the GDPR and LOPD-GDD, we inform you that any personal data collected by Loana Travel through forms on its pages will be included and processed in our database in order to facilitate, streamline and fulfil the commitments established between Loana Travel and the User, or to maintain the relationship indicated in the completed forms, or to respond to a request or query.

Furthermore, unless the exception in Article 30.5 of the GDPR applies, a record of processing activities is maintained detailing the processing operations carried out and the other requirements established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data will adhere to the principles established in Article 5 of the GDPR and Articles 4 and following of Organic Law 3/2018:

Lawfulness, fairness and transparency: User consent will be required at all times with prior transparent information regarding the purposes for data collection.
Purpose limitation: Data will be collected for specified, explicit and legitimate purposes only.
Data minimisation: Only the data strictly necessary in relation to the stated purposes will be collected.
Accuracy: Personal data must be accurate and kept up to date.
Storage limitation: Data will be kept only for as long as necessary for processing purposes.
Integrity and confidentiality: Data will be processed securely and confidentially.
Accountability: The Data Controller is responsible for ensuring compliance with these principles.

Categories of personal data

Loana Travel processes only identifying data. Special categories of personal data as defined in Article 9 of the GDPR are not processed.

Legal basis for processing personal data

The legal basis for processing personal data is consent. Loana Travel undertakes to obtain express and verifiable consent from the User for the processing of personal data for one or more specific purposes.

The User has the right to withdraw consent at any time. Withdrawal shall be as simple as giving consent. As a general rule, withdrawal of consent will not affect use of the Website.

Where forms are used to request information or for any other reason, Users will be informed if any fields are mandatory, as such data is essential for the proper execution of the operation.

Purposes of processing personal data

Personal data is collected and managed by Loana Travel in order to:

Facilitate, expedite and fulfil commitments established between the Website and the User.
Maintain the relationship indicated in any completed forms.
Respond to requests or queries.

Additionally, data may be used for commercial, operational and statistical purposes, as well as for Loana Travel’s own business activities, including data extraction, storage, and marketing analysis to improve content, service quality and user experience.

Users will be informed at the time of collection about the specific purpose(s) of the processing.

Data retention periods

Personal data will be retained only as long as necessary for the purpose for which it was collected, and in any case for no longer than 18 months, or until the User requests its deletion.

Users will be informed of the retention period or, where not possible, the criteria used to determine this.

Recipients of personal data

User data will not be shared with third parties.

Users will be informed, where applicable, about the recipients or categories of recipients of their personal data at the time of collection.

Personal data of minors

In compliance with Articles 8 GDPR and 7 of Organic Law 3/2018, only those over the age of 14 may legally consent to data processing by Loana Travel. For minors under 14, parental or guardian consent is required and will be valid only to the extent that such authorisation is provided.

Confidentiality and security of personal data

Loana Travel undertakes to implement appropriate technical and organisational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

The Website uses an SSL (Secure Socket Layer) certificate to ensure secure, encrypted transmission of personal data between the server and the User.

However, given the limitations of the internet, Loana Travel cannot guarantee absolute security. In the event of a data breach likely to result in a high risk to individuals’ rights and freedoms, the Data Controller will promptly notify the User in accordance with Article 4 GDPR.

All personal data will be treated confidentially by the Data Controller, who will ensure that such confidentiality is upheld by employees, partners or anyone granted access to the data.

Rights arising from data processing

Users have the following rights under the GDPR and Organic Law 3/2018:

Right of access: To obtain confirmation as to whether Loana Travel is processing their personal data, and access to said data and information about its processing.
Right to rectification: To request correction of inaccurate or incomplete personal data.
Right to erasure (“right to be forgotten”): To have their data deleted where it is no longer necessary, consent has been withdrawn, or processing is unlawful, among other grounds.
Right to restriction of processing: To restrict processing under certain conditions (e.g. contesting accuracy, objecting to processing, etc.).
Right to data portability: To receive personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to object: To object to processing of personal data, particularly for direct marketing purposes.
Right not to be subject to automated decisions: Including profiling, unless legally authorised.

These rights may be exercised by written request addressed to the Data Controller, referencing “GDPR – https://www.loanatravel.com”, and including:

Name, surname, and copy of ID document. Where representation is permitted, identification and proof of representation are also required.
Specific request and purpose.
Address for notifications.
Date and signature of applicant.
Any supporting documents related to the request.

Requests may be sent to:

Postal address: Cotonou (Benin)
Email: info@loanatravel.com

Links to third-party websites

The Website may include hyperlinks to external websites not operated by Loana Travel. These sites will have their own privacy policies, and Loana Travel is not responsible for their content or practices.

Complaints to the supervisory authority

If the User considers that their data is not being processed in accordance with current legislation, they may lodge a complaint with a supervisory authority. In Spain, this is the Spanish Data Protection Agency (AEPD) — https://www.aepd.es/.

II. Acceptance and changes to this privacy policy

The User must have read and agreed with this Privacy Policy, including the processing of personal data by the Data Controller in the manner, duration and for the purposes stated. Use of the Website implies acceptance of this Privacy Policy.

Loana Travel reserves the right to modify this Privacy Policy, at its own discretion or due to changes in legislation, case law or guidelines from the Spanish Data Protection Agency. Users are not individually notified of changes. Users are encouraged to check this page regularly for updates.

This Privacy Policy has been updated to comply with Regulation (EU) 2016/679 and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights.

Cookies Policy

Welcome to the Cookies Policy of the Loana Travel website, where we will explain clearly and simply everything you need to know to maintain full control over cookies based on your personal preferences.

What are cookies and why do we use them?

A cookie is a small text file that is stored on your computer, smartphone or tablet every time you visit our website.

In principle, a cookie is harmless: it does not contain viruses, trojans, worms, etc., that may damage your device, but it may affect your right to personal data protection, as it collects certain information about you (browsing habits, identity, preferences, etc.).

Therefore, in accordance with applicable regulations (LSSI and data protection legislation), the activation of certain types of cookies requires your prior consent.

Before doing so, we will provide you with some additional information to help you make informed decisions:

Cookies can be classified according to their purpose:

Technical cookies are necessary for our website to function properly. They do not require your consent and are the only ones we have activated by default.
All other cookies are used to improve our website, personalise it according to your preferences, or display advertising based on your searches, tastes and personal interests. You can accept all these cookies by clicking the ACCEPT button, or configure or reject their use in the COOKIES SETTINGS section.

Some cookies are our own (referred to as first-party cookies) and others belong to external companies that provide services for our website (referred to as third-party cookies — for example, cookies from providers such as Google). Some of these third parties may be located outside of Spain. Not all countries offer the same level of data protection; the European Union, for example, is considered a secure environment for your data. Our policy is to work with reliable providers who, regardless of whether they are located in the EU, have adopted appropriate safeguards for your personal information. In the section What types of cookies are currently used on our website?, you can review the privacy policies of each third-party provider in order to make an informed decision about whether or not to enable their cookies.

Cookies can also be classified according to their duration:

Session cookies: These expire automatically when you end your session. They are typically used to retain necessary information for a single-use service.
Persistent cookies: These remain on your device for a specified period, which may range from a few minutes to several years.

What types of cookies may we use on our website?

Technical Cookies

These cookies are essential for our website to function and for you to navigate it. They allow us, for example, to identify you, provide access to restricted areas (if necessary), and remember your privacy preferences. These cookies are enabled by default and do not require your consent.

You can block or be alerted about the presence of these cookies via your browser settings, but blocking them may affect the correct functioning of the website.

Analytics Cookies

These cookies help us analyse how users browse our website (e.g. which sections are visited most, whether services function properly, etc.).

Based on this statistical information, we can improve our site and its services. These cookies are not used for advertising purposes. Enabling them will help us enhance user experience.

You may enable or disable these cookies by ticking the corresponding box. They are disabled by default.

Functionality and Personalisation Cookies

These cookies remember your preferences and allow us to tailor features and options for you (e.g. language, favourites, browser type).

These cookies are not used for advertising, but by enabling them you improve the website’s functionality and personalisation according to your preferences.

You may enable or disable these cookies by ticking the corresponding box. They are disabled by default.

Advertising Cookies

These cookies manage advertising spaces based on factors such as the content viewed or how often ads are shown.

For instance, if you’ve seen the same ad several times without clicking on it, we will avoid showing it again. Enabling these cookies makes advertising more relevant and less repetitive.

You may enable or disable these cookies by ticking the corresponding box. They are disabled by default.

Behavioural Advertising Cookies

These cookies track your browsing habits to display personalised advertising that better suits your interests.

For example: if you’ve been searching for mystery novels, we may show you ads for suspense books.

Thus, enabling these cookies ensures that the advertising displayed is tailored to your personal tastes and interests.

You may enable or disable these cookies by ticking the corresponding box. They are disabled by default.

What types of cookies are currently used on our website?

Below is a list of the cookies currently used on our website and their purposes:

Name	Ownership	Type	Expiry	Purpose
moove_gdpr_popup	WordPress	Functional cookie	1 week	Controls acceptance or blocking of non-functional third-party cookies.

What can you do with cookies?

When you first access our website, a banner informs you that cookies may be of different types:

Technical cookies are necessary for the website to function and are enabled by default.
The remaining cookies are used to enhance your experience, personalise content, or display relevant advertising. You can accept all these cookies by clicking ACCEPT or configure/reject them in the COOKIES SETTINGS section.

You can disable any cookies you’ve previously activated simply by unticking the corresponding box in the COOKIES SETTINGS section. Activating or deactivating cookies is always just as easy.

Also, you can configure your browser to block or alert you about cookies, though blocking may affect proper website functionality — particularly for technical cookies.

If you enable third-party cookies and later wish to disable them, you can do so via your browser settings or directly through the systems provided by the relevant third parties.

For your convenience, here are links to cookie management guides for commonly used browsers:

And here are direct links to deactivation systems provided by each third-party provider:

Explorer: https://support.microsoft.com/en-us/kb/278835
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Safari: https://support.apple.com/en-us/HT201265

Thank you for your cooperation.